Tag Archives: buildings

Help Desk: Useless Investment Or Required Business Asset?

Posted by on August 10, 2010 Comments Off on Help Desk: Useless Investment Or Required Business Asset?

If you are representing a large company or a business with lots of customers, you may want to consider investigating a Help Desk. There are a variety of reasons why you may benefit off of one. It is important to comprehend each advantage in full. In doing so, you will be able to make an informed decision as to whether or not it would assist your business.

Prior to explaining the benefits, you must comprehend how the system works and what it is. Simplicity is essential in understanding such a system. For that reason, its simplest form is a system that a business or company can use to enhance their customer service. A web portal allows the consumer to choose which way they would like to make contact.

Email, phone support, and a ticket system are the communication techniques which comprise this system. All an individual must do is quickly submit an email or fill out a form on a certain web page.

Once an email has been sent, a help ticket is automatically created by the system. An email is then directed towards the customer or potential customer that asked the question. This email will verify that the support system received their request and give an approximate response time frame. Another email is sent to the staff explaining the creation of this new ticket.

As soon as both parties have received their emails, the communication procedure will commence. The staff will address and resolve the concern of their customer, and once the customer is satisfied, the ticket will be closed.

This is an extremely useful and flexible component to have within your establishment. It automatically alerts both parties when a new response has been posted. In addition, the Help Desk system is much more efficient than email-based support. Email has a tendency to get lost within Junk or Spam folders, and by using a simple ticket system, important responses will not get lost.

Two different styles are associated with such a system. One is a bottom bar that can be placed on any web page you desire. It will have buttons that when pushed open up a ticket submitting pop-up. This one is not as common as the prevalent on-page ticket system. Customers will submit their concern in a form, and it will show up shortly after. This is done in chronological order, and is similar to a forum. The only difference is that no one else can view the ticket except staff and the customer.

Needless to say, control and privacy are two benefits that must not be ignored. In terms of control, you can optimizing your branding to fit the image of your business you wish to portray. In addition, all customers are given ticket passwords. This ensures only they can access their ticket, and that no other individual can view any important details.

As you can see, there are a lot of reasons why a Help Desk is an effective communication method. Email is too unreliable, and phones can be annoying to use at times. The ticket support system available will definitely assist you and the business you operate. Not only will it increase the quality of your customer support services, but it will save your employees time too.

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Is The Office Furniture I Pick That Important?

Posted by on August 5, 2010 Comments Off on Is The Office Furniture I Pick That Important?

Running a business is not only time consuming and stressful, it’s can also be confusing. There are so many factors you have to weigh before you make any decisions that you can quickly find yourself burnt out and looking for help. Well, it’s a good thing you’re here because help is on the way. It may seem like something negligible but when you are starting your business or looking for way to improve the one you have, one thing often gets overlooked. This can be an expensive mistake. We’re talking about office furniture.

There are many things you might find more important than picking the right furniture for you office but think about this: an office where nothing works properly, the furnishings are falling apart, and you have to prop books under chairs in order to sit on them is depressing. It’s a known fact that workers who are happy and comfortable produce better work. So, what are we thinking is the outcome of a bad environment?

Just thinking about it is depressing so how do you think your employees feel when they have to spend hours upon hours cooped up in a place like that? They may feel as if you don’t care how whether they are comfortable or not. This kind of thinking can lead to lower outputs.

Remember, also, that your furnishings are often seen as a reflection of your business. That is why when you go into some dentists offices you’ll see chairs shaped like mouths or when you walk into certain specialty stores you’ll notice that the windows are painted with the images of the product they provide. This isn’t only to draw people in; it’s also a tool that employers use to set the atmosphere of their work places. So, if you are running a bakery it wouldn’t be a bad idea to get chairs that look like they’re covered in cream or frosting.

When you are picking out furniture for your office you should also keep in mind what the objects are made out of and the amount of care they will require for maintenance. Consider, also, where this furniture will go. Is it in a moist place, maybe next to a laundry mat? If so, you should stay away from materials that don’t do well in wet atmospheres.

It is widely accepted amongst individuals who work with patterns day in and day out that heavy, confusing patterns are a bad choice for a work place. This is because people who are subjected to confusing patterns tend to be able to focus less. Their minds are working too hard on the pattern!

Pests can also be a problem with offices. That being the case, you should take that into account when furnishings are chosen. What kinds of rodents or insects are common in the space where your employees will be doing business? If you have a problem with a certain kind of insect you should consider whether or not that pest likes a particular kind of wood or cloth and steer clear from that.

Ultimately, the office furniture you add to your place of work will have a great deal to do with how your business performs. Simple considerations can make a great difference and increase your profits. On the other hand, negligence and disinterest could be disastrous!

Office desks Brisbane region are available in every possible style and size. You can purchase office desks that range from traditional to the most contemporary designs.

Simple Ideas For Office Renovations

Posted by on August 2, 2010 Comments Off on Simple Ideas For Office Renovations

Office renovations can be stressful and disruptive to work. Some renovations are quick and painless, but some are not. If your office is being redecorated, or you are considering doing it yourself, there are a few things you should expect.

The first step in any redecoration project is to determine why you are doing the project. People renovate for many different reasons, and your decorating choices be taken in consideration with your needs. For instance, are you buying a space that was previously used for another type of industry, such as a boutique, but you intend to turn it into a tanning salon? Do you want to create space or divide space? Is the office just old or boring looking? Updating an office space can be a great way to improve employee morale and attract more customers and clients.

Painting is a fantastic way to spice up an office. Most office spaces are barren and white, so adding a splash of color can completely change the aura of the room. Painting is laborious but simple, which makes it the perfect starting point. Plus, there are several stylistic techniques if you want to do more than just a solid color. Rooms may be painted with vertical or horizontal stripes to add some dimension.

When you are satisfied with the color of your walls, the next step is hang art. Even a freshly painted wall could look empty, especially if the wall is long or narrow. Paintings come in every size and style, so it is easy to customize an office through art. Other ways to add to your walls are to install decorative sconces and shelving. Shelves can hold books, statuettes, or any thing else you can think of.

Adding or replacing furniture can be important. If you gut and rebuild the interior of your office, but put the same mediocre furniture back in you are not going to see the change you hoped for. Keep in mind the color of your walls and the size of you office when picking out new furniture, and if possible, bring in samples of your wall colors and other textiles so you can be sure the furniture you are looking at will match your office.

Take advantage of the chaos by having the employee areas touched up if possible. Installing senor toilets and facets and adding a hand drier to the bathroom are great ways to cut down on overhead expenses and can help the environment as well. If you bought a new refrigerator for the break room, you should discuss disposal of the old one with your contractor. You may need to pay a disposal fee, or you could attempt to sell the refrigerator. Contractors frequently do this with the appliance they remove from your space, so why not sell it yourself?

Your office may need more than a fresh coat of paint and some art depending on what your needs are. Adding walls can divide a space and create privacy. Walls can be erected to add an office or eliminate those dreaded removable cubicles, giving the area a look of permanence. Walls can go all the way to the ceiling or they might stop a few feet short of the ceiling. If your privacy needs permit it, keeping walls a foot or two short of the ceiling makes your office look much bigger.

If the flooring of your office is being changed you will have to remove everything from the office, and you might not be allowed in for several days. Sealing or staining a hard floor can be very smelly and requires a minimum of several hours to dry. Laying carpeting or tile can be quicker, but carpet glue can stink for some time. Laying your new flooring on a weekend will reduce the disruption of work if your office is functional during the renovation. Most flooring companies work on the weekends, though they might charge a slightly higher rate.

What would an office be without office desks? In our office, we have three desks. Office interiors are important as they help keep you focused on your work.